Talk to an actual person
No ticket queue, no chatbot, no callback in three business days. Call, email, or send the form and you will hear back within one business day.
How to reach us
Where we are
Lafayette, Louisiana
Serving chapters worldwide
Tell us what you need
Whether you are ready to move your whole national onto The Keeper or just want to know if a template is worth $29, this reaches the same place.
Sales and new organizations
Questions about The Keeper, pricing, or migrating from another platform.
Existing customers
Support, training, billing, or anything that is not working the way it should.
Website projects
New builds, redesigns, and care plans for chapters and nationals.
Product help
Trouble with a download, a receipt, or a file that will not open.
We reply within one business day. See our privacy policy.
Before you write
Within one business day, and usually the same day. If you call during business hours you will reach a person rather than a queue.
Yes. The Keeper runs anywhere and we support chapters worldwide. Tell us your time zone in your message and we will schedule around it rather than around ours.
If you are in or near Lafayette, yes, we would genuinely enjoy it. Everyone else, we meet by video, which is how most of our work gets done anyway.
Standard support runs Monday to Friday, 9am to 5pm Central. Urgent issues affecting a live system are covered outside those hours for customers on Regional and National plans.
Yes, and we will give you honest questions to ask the others. If a competitor is a better fit for your organization, we would rather tell you that now than take your money and disappoint you.
Would you rather just see it?
Book a 30 minute consultation and we will walk you through the platform using your own organization as the example.